Privacy

PRIVACY POLICY

We handle privacy and sensitive personal data with care, in accordance with the Personal Data Protection Act and the Telecommunications Act. In this Privacy & Cookie Statement, we inform you about how we process personal data, the purposes for which we process personal data, how you can exercise your privacy rights, and other relevant information about how we handle personal data.

Personal data refers to information that can be used to identify an individual or that can be linked to an individual.

Personal Data We Process

Wispe Brouwerij B.V. processes your personal data because you use our services and/or because you provide this information to us. Below is an overview of the personal data we process:

• First and last name
• Gender
• Address details
• Phone number
• Email address
• IP address

Special and/or Sensitive Personal Data We Process

This website is not intended for individuals under the age of 18 (the legal minimum age for alcohol consumption). We never knowingly collect personal data from individuals under 18.

Purpose and Legal Basis for Processing Personal Data

Your data may be used for the following purposes:

• Order processing: When you place an order, we use your data to process your payment and order, deliver goods and services, and/or allow you to create an account.
• Customer service: To respond to messages you have sent us.
• Marketing: To tailor the content of the website and our offers (on the website or other marketing channels) to your personal interests.
• Newsletter: To send you information about our product range, offers, and services. You may unsubscribe at any time using the unsubscribe link in the emails, via your account settings, or by contacting us.
• Website improvement: To analyze website usage, improve our services, and resolve technical issues.
• Other purposes: To comply with legal obligations, such as those relating to sales administration.

Sharing Personal Data with Third Parties

Wispe Brouwerij B.V. does not sell your data to third parties and only shares data when necessary to fulfill our agreement with you or to comply with legal obligations. To manage our website and provide our products and services, we may share data with the following parties:

• Service providers who need the data to provide you or us with services or products (e.g., payment and courier services);
• Advertising partners who help us make the website and advertisements on other channels more relevant to you;
• Independent collection agencies, bailiffs, or others for the collection of outstanding debts;
• Law enforcement or regulatory authorities, for compliance with legal obligations or court orders.

These parties may be located in the Netherlands, other EU/EEA countries, or elsewhere in the world. We only agree to data transfers when we are confident that appropriate security measures are in place. When storing personal data outside the EEA, we ensure adequate protection of the transferred data.

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of such websites, and our Privacy & Cookie Policy does not apply to them. Always consult the applicable Privacy & Cookie Policy of the relevant site.

Automated Decision-Making

Wispe Brouwerij B.V. does not make decisions based solely on automated processing that could have significant consequences for individuals. This refers to decisions made by computer programs or systems without human involvement (e.g., a Wispe Brouwerij B.V. employee).

How Long We Store Personal Data

Wispe Brouwerij B.V. does not retain your personal data longer than strictly necessary for the purposes for which it was collected. The retention period depends on the purpose of the data. Some data must be retained for longer periods due to legal or fiscal obligations. When personal data is no longer needed, it will be anonymized or deleted.

Cookies or Similar Technologies We Use

Wispe Brouwerij B.V. uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your device when you first visit the website. These cookies are essential for the technical operation and user convenience of the website. They help the site function properly and remember your preferences. They also help us optimize the site. You can disable cookies via your browser settings, and you can delete any previously stored information.

Accessing, Modifying, or Deleting Your Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent or object to our processing of your data. Additionally, you have the right to data portability, meaning you can request that we send your data in a computer-readable format to you or a third party.

Requests for access, correction, deletion, data portability, or withdrawal of consent or objection to processing can be sent to info@wispe.nl. To ensure that the request was made by you, we may ask you to verify your identity. For example, by providing a copy of your ID with the photo, MRZ (machine-readable zone), passport number, and citizen service number (BSN) blacked out. This is to protect your privacy. We will respond as soon as possible, but no later than four weeks after receiving your request.

Wispe Brouwerij B.V. also informs you of your right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via this link:
https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/report-a-concern

How We Protect Personal Data

Wispe Brouwerij B.V. takes the security of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact us at info@wispe.nl.

Version: 20180801